I'm Sean Lin — a client-facing SaaS implementation and solution-oriented professional with experience across project management, backend development, and business communication.

I enjoy bridging the gap between technical teams and business stakeholders, helping customers successfully adopt systems and turn complex workflows into practical solutions.

• 💼 Experienced in SaaS implementation, customer communication, and cross-functional project coordination
• 🤝 Strong interest in customer success, solution consulting, and technology adoption
• 🧠 Able to communicate effectively between engineering teams and business stakeholders
• 📊 Background in analytics, backend development, and system implementation projects
• 🌱 Currently exploring AI tools, SaaS workflows, and customer-facing solution roles
• 🇹🇼 Based in Taipei, Taiwan

• Led and coordinated client-facing system implementation projects
• Worked closely with engineers, designers, and stakeholders to ensure successful delivery and go-live
• Supported workflow discussions, issue resolution, and customer communication throughout project lifecycle

• Experience communicating data insights and technical concepts to non-technical stakeholders
• Experience supporting analytics and reporting projects, including client communication and solution coordination around Tableau dashboards and business metrics

• Backend development experience across Node.js and PHP ecosystems
• Understanding of RESTful APIs, databases, and cloud-based deployment workflows
• Experience collaborating with technical teams in software implementation and delivery projects

Node.js, Express.js, NestJS, PHP, Laravel, MySQL, PostgreSQL

AWS, Docker, Jenkins, Nginx

Git, Postman, ClickUp

Built backend APIs and database integration for a forum-style web application using Node.js and MySQL.

Collaborated on a Twitter-like platform with authentication and social interaction features.

Coordinated system implementation workflows, stakeholder communication, and issue resolution across multiple customer projects in SaaS environments.

• Customer Success
• Solution Consulting
• SaaS Implementation
• AI-enabled workflows
• Business × Technology communication
• Product adoption & enablement