Make SupportOps dashboard queues actionable

[sonnymay]

What changed

• persist ticket search, status, and priority filters in the URL
• persist RMA search, shipping, and resolution filters in the URL
• add clear-filter controls with useful disabled states
• make dashboard metrics open their corresponding filtered ticket or RMA queues
• add accessible dashboard link labels with correct singular and plural counts

Why

Dashboard metrics were static and list filters disappeared on refresh, which made common support queues harder to revisit or share. These changes turn dashboard counts into direct triage entry points and make filtered views durable.

Validation

• frontend ESLint passed
• Vite production build passed
• Ruff check and format check passed
• mypy passed
• backend: 32 tests passed
• Playwright verified dashboard-to-queue navigation, URL restoration after reload, clear-filter behavior, and the 390px RMA layout against the live API
• browser console reported zero errors
• live dependency health returned HTTP 200 with Supabase reachable

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Project	Deployment	Actions	Updated (UTC)
supportops	Ready	Preview, Comment	Jul 18, 2026 10:43pm