supportpal · bytestream · Dec 3, 2025 · Copilot · Dec 3, 2025 · Copilot
diff --git a/.github/workflows/release.yml b/.github/workflows/release.yml
@@ -20,7 +20,7 @@ jobs:
 
     steps:
       - name: Checkout repository
-        uses: actions/checkout@v4
+        uses: actions/checkout@v5
 
       - name: Set environment
         run: |

diff --git a/.github/workflows/test.yml b/.github/workflows/test.yml
@@ -19,7 +19,7 @@ jobs:
 
     steps:
       - name: Checkout code
-        uses: actions/checkout@v4
+        uses: actions/checkout@v5
 
       - name: Setup PHP
         uses: shivammathur/setup-php@v2
@@ -28,7 +28,7 @@ jobs:
           tools: composer:v2, supportpal/language-tools
 
       - name: PHP Syntax Check
-        uses: overtrue/phplint@9.1
+        uses: overtrue/phplint@9.5
         with:
           path: .
           options: --exclude=vendor
@@ -41,7 +41,7 @@ jobs:
 
       - name: Check out English
         if: ${{ env.LANG_NAME != 'en' }}
-        uses: actions/checkout@v4
+        uses: actions/checkout@v5
         with:
           repository: supportpal/addon-language-english
           path: addon-language-english/

diff --git a/Lang/pt/actions.php b/Lang/pt/actions.php
@@ -26,7 +26,6 @@
     /*
      * 2.2.0
      */
-    "close_and_lock_ticket"     => "Fechar e bloquear ticket",
     "unlock_ticket"             => "Desbloquear ticket",
     "update_sla_plan"           => "Actualizar plano SLA",
     "update_subject"            => "Actualizar assunto",
@@ -83,4 +82,11 @@
     "pause_due_times"           => "Pause due times",
     "unpause_due_times"         => "Unpause due times",
 
+    /*
+     * 5.5.0
+     */
+    "close_ticket"              => "Close ticket",
+    "lock_ticket"               => "Lock ticket",
+    "notify_user"               => "Notify user",
+
 );
diff --git a/Lang/pt/core.php b/Lang/pt/core.php
@@ -369,7 +369,6 @@
     "multi_ip"                  => "Suporte Multi-IP",
     "multi_ip_desc"             => "Allows locking SupportPal to more than one internal/external IP.",
     "purchase"                  => "Subscrever",
-    "ticket_number_missing"     => "For ticket related emails, the {{ ticket.number }} merge field should be present in the email subject and must be wrapped in either <em>[#{{ ticket.number }}]</em> or <em>(#{{ ticket.number }})</em> in order to route replies to the correct ticket. If you would like to remove the ticket number, please consider enabling <a href='https://docs.supportpal.com/current/Email+Channel#SubAddressConfiguration' target='_blank'>email sub-addressing</a>.",
 
     /*
      * 2.5.0
@@ -662,7 +661,6 @@
     /*
      * 5.3.0
      */
-    "ticket_channel_2"          => "We provide a number of default channels. You may wish to activate and configure the Facebook and Twitter channels to collect tickets generated via social media.",
     "incoming_duplicate"        => "Incoming (Duplicate)",
 
     /*
@@ -682,4 +680,86 @@
     "hcaptcha_desc"             => "Please register at <a target='_blank' href=\"https://hcaptcha.com/\">hCaptcha</a>. Copy the site and secret key above.",
     "captcha_type_desc"         => "Select the Captcha to be used throughout the system. We recommend switching to Google reCAPTCHA, which requires additional configuration.",
 
+    /*
+     * 5.5.0
+     */
+    "ticket_channel_2"          => "We provide a number of default channels. You may wish to activate and configure the Facebook and Twitter channels to collect tickets generated via social media.",
+    "selected_country_aria_label" => "Selected country",
+    "no_country_selected"       => "No country selected",
+    "country_list_aria_label"   => "List of countries",
+    "zero_search_results"       => "No results found",
+    "one_search_result"         => "1 result found",
+    "multiple_search_results"   => "\${count} results found", // ${count} is a JS variable and should not be changed.
+    "advanced"                  => "Advanced",
+    "table"                     => "Table",
+    "cell"                      => "Cell",
+    "cell_properties"           => "Cell properties",
+    "merge_cells"               => "Merge cells",
+    "split_cell"                => "Split cell",
+    "row"                       => "Row",
+    "inset_row_before"          => "Insert row before",
+    "inset_row_after"           => "Insert row after",
+    "delete_row"                => "Delete row",
+    "row_properties"            => "Row properties",
+    "cut_row"                   => "Cut row",
+    "copy_row"                  => "Copy row",
+    "paste_row_before"          => "Paste row before",
+    "paste_row_after"           => "Paste row after",
+    "column"                    => "Column",
+    "insert_column_before"      => "Insert column before",
+    "insert_column_after"       => "Insert column after",
+    "delete_column"             => "Delete column",
+    "cut_column"                => "Cut column",
+    "copy_column"               => "Copy column",
+    "paste_column_before"       => "Paste column before",
+    "paste_column_after"        => "Paste column after",
+    "table_properties"          => "Table properties",
+    "delete_table"              => "Delete table",
+    "width"                     => "Width",
+    "height"                    => "Height",
+    "cell_spacing"              => "Cell spacing",
+    "cell_padding"              => "Cell padding",
+    "border_width"              => "Border width",
+    "caption"                   => "Caption",
+    "show_caption"              => "Show caption",
+    "alignment"                 => "Alignment",
+    "border_style"              => "Border style",
+    "border_colour"             => "Border colour",
+    "cell_type"                 => "Cell type",
+    "scope"                     => "Scope",
+    "horizontal_align"          => "Horizontal align",
+    "vertical_align"            => "Vertical align",
+    "header_cell"               => "Header cell",
+    "row_group"                 => "Row group",
+    "column_group"              => "Column group",
+    "left"                      => "Left",
+    "center"                    => "Center",
+    "right"                     => "Right",
+    "top"                       => "Top",
+    "middle"                    => "Middle",
+    "bottom"                    => "Bottom",
+    "anchor"                    => "Anchor",
+    "example"                   => "Example",
+
+    /*
+     * 5.6.0
+     */
+    "email_template_enabled_desc" => "Disabling the email template will prevent notifications that use this template from being sent.",
+    "template_disabled"         => "Template Disabled",
+    "reset_email_template"      => "This will update the editor with the default email template content. Any previous changes made will be lost once the email template has been saved.",
+
+    /*
+     * 5.7.0
+     */
+    "cursor_position"           => "Cursor Position",
+    "set_cursor_position"       => "Set Cursor Position",
+    "private_message_notification" => "New Operator Private Message",
+    "private_message_notification_desc" => "Notifies you when you receive correspondence from another operator via private message.",
+
+    /*
+     * 5.7.3
+     */
+    "solid"                     => "Solid",
+    "dashed"                    => "Dashed",
+    "dotted"                    => "Dotted",
 );
diff --git a/Lang/pt/general.php b/Lang/pt/general.php
@@ -429,4 +429,15 @@
     "week"                      => "Week|Weeks",
     "quarter"                   => "Quarter|Quarters",
 
+    /*
+     * 5.5.0
+     */
+    "mark_as_done"              => "Mark as Done",
+
+    /*
+     * 5.7.0
+     */
+    "bot"                       => "Bot|Bots",
+    "allow_all"                 => "Allow All",
+
 );
diff --git a/Lang/pt/integrations.php b/Lang/pt/integrations.php
@@ -45,8 +45,6 @@
     "twilio_api_details_desc"          => "Search for 'API Keys' in the console. Create an API key, and enter the key and secret below.",
     "twilio_api_secret"                => "API Secret",
     "twilio_number_verification"       => "Number Verification",
-    "twilio_number_verification_desc"  => "Optional - Enter a verification service SID to enable verification of user phone numbers. This is recommended to avoid a user entering any phone number - the <a target='_blank' href='https://www.twilio.com/verify'>Verify</a> service by Twilio is chargeable.",
-    "twilio_verify_sid"                => "Verification SID",
 
     "twitter_api_key_secret"           => "API Key Secret",
 
@@ -56,4 +54,27 @@
     "twitter_documentation"            => "Please read over our documentation for setting up <a href=':link'>X</a>.",
     "twitter_redirect_url"             => "The following URL <strong>must</strong> be entered for the X App 'Callback URL':",
 
+    /*
+     * 5.4.1
+     */
+    "twilio_verify_sid"                => "Verification SID",
+    "twilio_number_verification_desc"  => "Optional - Enter a verification service SID to enable verification of user phone numbers. This is recommended to avoid a user entering any phone number - the <a target='_blank' href='https://www.twilio.com/verify'>Verify</a> service by Twilio is chargeable.",
+    "twilio_verify_countries"          => "Verify Allowed Countries",
+    "twilio_verify_countries_desc"     => "Restrict phone number verification to specific countries, to reduce costs and the risk of abuse. Phone numbers belonging to countries outside of the permitted list can be manually marked as verified by staff.",
+
+    /*
+     * 5.5.0
+     */
+    "algolia_frontend_search_rate_limit" => "Frontend Search Rate Limiting",
+    "algolia_max_daily"                => "Daily Max Requests",
+    "algolia_max_daily_desc"           => "The maximum number of API calls that can be made to Algolia from the frontend.",
+    "algolia_max_min"                  => "Max Requests Per Minute",
+    "algolia_max_min_desc"             => "The maximum number of API calls that can be made to Algolia from the frontend, per authenticated user / IP address.",
+
+    /*
+     * 5.7.0
+     */
+    "microsoft_tenant_id"               => "Tenant ID",
+    "microsoft_tenant_id_desc"          => "If you are required to use a single tenant for supported account types, enter the tenant ID; otherwise, leave this field blank. The tenant ID can be found in the Microsoft Entra Identity overview.",
+
 );
diff --git a/Lang/pt/license.php b/Lang/pt/license.php
@@ -48,4 +48,9 @@
      */
     "unlicensed"        => "Unlicensed",
 
+    /*
+     * 5.5.0
+     */
+    "key_updated"       => "License key updated successfully.",
+
 );
diff --git a/Lang/pt/locale.php b/Lang/pt/locale.php
@@ -310,7 +310,6 @@
         "Africa/Cairo"                      => "(GMT+02:00) Cairo",
         "Africa/Harare"                     => "(GMT+02:00) Harare",
         "Europe/Helsinki"                   => "(GMT+02:00) Helsinki",
-        "Europe/Istanbul"                   => "(GMT+02:00) Istanbul",
         "Asia/Jerusalem"                    => "(GMT+02:00) Jerusalem",
         "Africa/Johannesburg"               => "(GMT+02:00) Johannesburg",
         "Europe/Minsk"                      => "(GMT+02:00) Minsk",
@@ -320,6 +319,7 @@
         "Europe/Vilnius"                    => "(GMT+02:00) Vilnius",
         "Africa/Windhoek"                   => "(GMT+02:00) Windhoek",
         "Asia/Baghdad"                      => "(GMT+03:00) Baghdad",
+        "Europe/Istanbul"                   => "(GMT+02:00) Istanbul",
         "Asia/Kuwait"                       => "(GMT+03:00) Kuwait",
         "Europe/Moscow"                     => "(GMT+03:00) Moscow",
         "Africa/Nairobi"                    => "(GMT+03:00) Nairobi",

diff --git a/Lang/pt/log.php b/Lang/pt/log.php
@@ -267,4 +267,15 @@
     "ticket_feedback_saved"             => "Saved :extra_rel1 on ticket #:rel.", // Saved (lowercase ticket.feedback) on ticket #123
     "selfservice_feedback_saved"        => "Saved :extra_rel1 on article :rel.", // Saved (lowercase ticket.feedback) on article 'Foo bar'
 
+    /*
+     * 5.5.0
+     */
+    "ticket_pinned_message"             => "Pinned :extra_rel1 on ticket #:rel.", // Pinned message (lowercase general.message) on ticket #123.
+    "ticket_unpinned_message"           => "Unpinned :extra_rel1 on ticket #:rel.", // Unpinned message (lowercase general.message) on ticket #123.
+
+    /*
+     * 5.7.0
+     */
+    "operator_notifications_updated"    => "Updated :rel's notification preferences.", // Updated Joe Blog's notification preferences.
+
 );
diff --git a/Lang/pt/messages.php b/Lang/pt/messages.php
@@ -168,4 +168,9 @@
     "lock_timeout"          => "Lock Timeout",
     "lock_timeout_desc"     => "The server is currently busy processing other requests. Please try again.",
 
+    /*
+     * 5.4.1
+     */
+    "throttle_error"        => "Too many attempts, please try again :in_time." // :in_time becomes in 1 minute, etc
+
 );
diff --git a/Lang/pt/permission.php b/Lang/pt/permission.php
@@ -137,4 +137,11 @@
      * 5.1.0
      */
     "manage_report"     => "Manage Reports",
+
+    /*
+     * 5.7.0
+     */
+    "operatornotification" => "Manage Operator Notifications",
+    "replytemplate"     => "Manage Own Reply Templates",
+
 );
diff --git a/Lang/pt/report.php b/Lang/pt/report.php
@@ -165,4 +165,9 @@
     "total_tickets_canned_responses_used" => "Total Tickets with Canned Responses Used",
     "operators_most_used_responses"     => "Operators with Most Canned Responses Used",
 
+    /*
+     * 5.7.0
+     */
+    "group_by"                          => "Group by",
+
 );
diff --git a/Lang/pt/selfservice.php b/Lang/pt/selfservice.php
@@ -33,7 +33,6 @@
     "excerpt"                   => "Excerto",
     "associate_tag"             => "Associar artigo com uma tag...",
     "associate_category"        => "Associar artigo com uma categoria...",
-    "published_desc"            => "Se este artigo pode ser visto publicamente. Caso não seja publicado, este poderá continuar a ser visualizado pelo endereço URL directo desde que uma das categorias seja pública.",
     "registered_users_desc"     => "Activar para mostrar o artigo apenas a utilizadores autenticados.",
 
     "comment_by"                => "Comentário por",
@@ -158,4 +157,16 @@
      */
     "in_reply_to"               => "in reply to",
 
+    /*
+     * 5.7.0
+     */
+    "comment_notification"      => "New Comment Posted",
+    "comment_notification_desc" => "Notifies you when a new comment is posted on a self-service article.",
+
+    /*
+     * 5.7.5
+     */
+    "published_desc"            => "Se este artigo pode ser visto publicamente. Caso não seja publicado, este poderá continuar a ser visualizado pelo endereço URL directo desde que uma das categorias seja pública.",
+    "not_published"             => "Not Published",
+
 );
diff --git a/Lang/pt/ticket.php b/Lang/pt/ticket.php
@@ -290,11 +290,6 @@
 
     "type_in_tags"              => "Escrever tags",
 
-    /*
-     * 2.0.1
-     */
-    "allowed_files_desc"        => "A list of file extensions, separated by the pipe | character, that are permitted as attachments. For example: txt|png|jpg. To allow all attachments, input: ?.*",
-
     /*
      * 2.0.2
      */
@@ -538,8 +533,6 @@
     "append_ip_address_api_desc" => "Append the user's IP address to the end of their ticket messages (requires user_ip_address data to be provided).",
     "check_spam"                => "Check Spam Rules",
     "check_spam_api_desc"       => "Block messages which match spam rules.",
-    "enable_throttling"         => "Enable Throttling",
-    "enable_throttling_api_desc" => "Limit the number of messages user's can post within a time frame. See <a href='https://docs.supportpal.com/current/App+Configuration#Throttling' target='_blank'>Throttling configuration</a> for more details on how to adjust the limits.",
     "captcha_desc"              => "Quando o Captcha deve ser mostrado aos utilizadores que abrem novos tickets.",
 
     /*
@@ -573,4 +566,52 @@
     "reject_duplicate_emails_desc" => "Stop emails being imported more than once, detected based on the Message-ID header.",
     "duplicate_email_detected"  => "Duplicate email that has already been imported.",
 
+    /*
+     * 5.5.0
+     */
+    "rate_limiting"             => "Rate Limiting",
+    "max_requests"              => "Max Requests",
+    "max_requests_desc"         => "Set the maximum number of requests before a user is throttled.",
+    "decay_time"                => "Decay Time",
+    "decay_time_desc"           => "The number of minutes until the available attempts are reset.",
+    "exclude_addresses"         => "Exclude Addresses",
+    "exclude_addresses_desc"    => "A list of email addresses which are excluded from rate limits.",
+    "enable_throttling"         => "Enable Throttling",
+    "enable_throttling_api_desc" => "Limit the number of messages user's can post within a time frame. See <a href='https://docs.supportpal.com/current/App+Configuration#Throttling' target='_blank'>Throttling configuration</a> for more details on how to adjust the limits.",
-    "enable_throttling_api_desc" => "Limit the number of messages user's can post within a time frame. See <a href='https://docs.supportpal.com/current/App+Configuration#Throttling' target='_blank'>Throttling configuration</a> for more details on how to adjust the limits.",
+    "enable_throttling_api_desc" => "Limit the number of messages users can post within a time frame. See <a href='https://docs.supportpal.com/current/App+Configuration#Throttling' target='_blank'>Throttling configuration</a> for more details on how to adjust the limits.",
-    "enable_throttling_api_desc" => "Limit the number of messages user's can post within a time frame. See <a href='https://docs.supportpal.com/current/App+Configuration#Throttling' target='_blank'>Throttling configuration</a> for more details on how to adjust the limits.",
+    "enable_throttling_api_desc" => "Limit the number of messages users can post within a time frame. See <a href='https://docs.supportpal.com/current/App+Configuration#Throttling' target='_blank'>Throttling configuration</a> for more details on how to adjust the limits.",
+    "close_without_notify"      => "Close (without notification)",
+    "lock"                      => "Lock",
+    "pin"                       => "Pin",
+    "unpin"                     => "Unpin",
+
+    /*
+     * 5.6.0
+     */
+    "copy_to_new_filter"        => "Copy to New Filter",
+    "alias_support"             => "Alias Support",
+    "alias_support_desc"        => "Alias support analyses the recipient addresses of incoming emails to determine which department the email should be opened in. Disabling alias support will open all emails in the department they were fetched in irrespective of the recipient addresses.",
+
+    /*
+     * 5.7.0
+     */
+    "run_as_operator"           => "Run As",
+    "run_as_operator_desc"      => "Execute the following actions as the selected operator: \":actions\"",
+    "use_ticket_print_view"     => "Please use the dedicated print view to print this ticket. You can access it by clicking the 'Print' option in the ticket view.",
+    "save_feedback"             => "Save Feedback",
+    "ticket_opened_notification" => "New Ticket Opened",
+    "ticket_opened_notification_desc" => "Notifies you when a new user or internal ticket has been opened.",
+    "user_reply_notification"   => "User Ticket Reply Posted",
+    "user_reply_notification_desc" => "Notifies you when a user replies to an existing ticket.",
+    "operator_reply_notification" => "Operator Ticket Reply Posted",
+    "operator_reply_notification_desc" => "Notifies you when another operator replies to a ticket.",
+    "operator_note_notification" => "Operator Ticket Note Posted",
+    "operator_note_notification_desc" => "Notifies you when another operator posts a note on a ticket.",
+    "assigned_notification"     => "Assigned to Ticket",
+    "assigned_notification_desc" => "Notifies you when you are assigned to a ticket.",
+    "department_changed_notification" => "Department Changed",
+    "department_changed_notification_desc" => "Notifies you when a ticket changes department.",
+    "mention_notification"       => "Mentioned",
+    "mention_notification_desc" => "Notifies you when you are mentioned on a ticket.",
+    "mark_resolved_and_post_reply" => "Mark as Resolved & Post Reply",
+    "allowed_files_desc"        => "A list of file extensions, separated by the pipe | character, that are permitted as attachments. For example: txt|png|jpg. To allow all attachments, input: ?.*",
+
 );
-Original file line number
+Diff line change
@@ Expand Up / @@ -48,4 +48,9 @@ @@
          */
         "unlicensed"        => "Unlicensed",
+        /*
+         * 5.5.0
+         */
+        "key_updated"       => "License key updated successfully.",
     );