Troubleshooting

Common Issue & Resolutions:

Invalid credentials

If you receive an ‘Invalid Credentials’ message, when you upload your config file, double-check your API Token, Access/Secret Key, address & Lead Account ID to ensure they are accurate and retry the tenable-jira ~/path to file/config.yaml

You may have to delete all the text after the project ID in the ‘example_config_file.yaml’ to get it to work as well.

Git command not recognized in PowerShell

If for any reason you cannot clone the git repo via the powershell terminal you may have to do this in the git lab User Interface