Article: UI-based chatbots vs text-based chatbots

[taherdhanera]

/claim #9

Summary

• Adds a developer-to-developer article for issue Written Content: UI-Based Chatbots vs. Text-Based Chatbots: A Performance Comparison Across Task Completion Rate, Time-on-Task, and User Satisfaction #9 comparing text-based and UI-based chatbots across task completion, time-on-task, and user satisfaction.
• Frames the comparison as a practical product evaluation model rather than a generic generative UI pitch.
• Includes concrete examples, a decision table, measurement guidance, and source links to OpenUI docs plus UX/research references.

Content checks

• Avoids generic AI filler phrases called out in the creator-program README.
• Keeps OpenUI positioned as the implementation layer where it naturally fits.
• AI-assisted drafting/revision; factual claims and source links were reviewed before submission.

Addresses #9.