25 hands-on WSQ Certified Lean Six Sigma Green Belt labs across the full DMAIC roadmap — project charter, VOC/CTQ, Kano, SIPOC, value stream mapping, sampling and sample size, MSA/Gage R&R, DPMO and process capability (Cp/Cpk), Pareto and run charts, hypothesis testing, correlation and regression, FMEA, DOE and SPC control plans. 4-day course.

Courseware for the Certified Lean Six Sigma Green Belt (CLSSGB) course (C481) by Tertiary Infotech Academy — 493-slide deck, Lesson Plan, Learner Guide and 25 hands-on DMAIC labs covering VOC/CTQ, SIPOC, VSM, MSA/Gage R&R, hypothesis testing, regression, FMEA, DOE, SPC and control plans.

Six Sigma Green Belt project using the DMAIC methodology to reduce Average Handling Time (AHT), improve customer satisfaction and streamline support processes through data-driven process improvement.

Six Sigma Green Belt project using the DMAIC methodology to reduce unnecessary technician dispatches, improve remote resolution effectiveness and increase first-call resolution through data-driven process improvement.