📡 Telecom ODA Experience & Information Architecture Framework

A TM Forum Open Digital Architecture (ODA) aligned framework integrating TMF620 Product Catalog, TMF635 Usage Management, and TMF632 Party Management. Designed to power customer-centric catalog navigation, contextual support triggers, and omnichannel self-service journeys for mass-scale telecom operations.

---

🏛️ System Architecture Blueprint

graph TD
    classDef client fill:#1E293B,stroke:#38BDF8,stroke-width:2px,color:#FFF;
    classDef experience fill:#0F172A,stroke:#818CF8,stroke-width:2px,color:#FFF;
    classDef oda fill:#022C22,stroke:#34D399,stroke-width:2px,color:#FFF;
    classDef backend fill:#31103F,stroke:#F472B6,stroke-width:2px,color:#FFF;

    subgraph ClientLayer ["1. Omnichannel Touchpoints"]
        WEB["Responsive Web Portal"]:::client
        APP["Native Mobile App (iOS / Android)"]:::client
        KIOSK["Self-Service Kiosks"]:::client
    end

    subgraph NavEngine ["2. Experience & Contextual Navigation Layer"]
        TAX["Dynamic Catalog Taxonomy Engine"]:::experience
        PERSIST["Omnichannel State Persistence Engine"]:::experience
        TRIG["In-Journey Support & Intervention Engine"]:::experience
    end

    subgraph ODALayer ["3. TM Forum Open API Gateways"]
        TMF620["TMF620 Product Catalog API"]:::oda
        TMF635["TMF635 Usage Management API"]:::oda
        TMF632["TMF632 Party / Customer API"]:::oda
        TMF638["TMF638 Service Inventory API"]:::oda
    end

    subgraph BSSOSS ["4. Enterprise BSS/OSS Core"]
        RATING["Rating & Charging Engine"]:::backend
        INVENTORY["Resource & SIM Inventory"]:::backend
        CRM["Customer Profile & Billing Core"]:::backend
    end

    ClientLayer -->|Dynamic UI Rendering| NavEngine
    NavEngine -->|Filtered Gateway Requests| ODALayer
    ODALayer -->|BSS/OSS Protocol Adaption| BSSOSS

Loading