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77 changes: 77 additions & 0 deletions documentation/analyze/voucher-tracking.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -104,6 +104,53 @@ To export all or filtered vouchers:
3. Click **Manage filtered vouchers**.
4. Click **Export filtered vouchers**.

<Accordion title="Vouchers: Available voucher fields">

- ID: unique identifier of the voucher.
- Code: voucher code used by the customer.
- Voucher Type: type of the voucher, for example coupon, gift card, or loyalty card.
- Value: value assigned to the voucher.
- Formula: formula used to generate the voucher code.
- Validation Rules ID: identifier of validation rules assigned to the voucher.
- Campaign: campaign assigned to the voucher.
- Campaign ID: unique identifier of the campaign.
- Category: category assigned to the voucher.

- Creation Date: date when the voucher was created.
- Last Update Date: date when the voucher was last updated.
- Start Date: date when the voucher becomes active.
- Expiration Date: date when the voucher expires.

- Gift Balance: remaining balance on the gift voucher.
- Loyalty Card Balance: current balance or points on the loyalty card.
- Redemption Limit: maximum number of allowed redemptions.
- Redemption Count: number of completed redemptions.
- Active: shows whether the voucher is active.

- QR Code: QR code assigned to the voucher.
- Barcode: barcode assigned to the voucher.
- Is referral code?: shows whether the voucher is a referral code.

- Validity Timeframe Interval: time unit used for voucher validity.
- Validity Timeframe Duration: duration of the voucher validity period.
- Validity Day of Week: days when the voucher can be redeemed.

- Additional Info: additional information assigned to the voucher.

- Customer ID: identifier of the assigned customer.
- Customer Source ID: external identifier of the customer.

- Discount Type: type of discount assigned to the voucher.
- Discount Unit Type: unit used to calculate the discount.
- Discount Effect: method used to apply the discount.
- Discount Unit Effect: method used to calculate discount units.
- Discount Amount Limit: maximum allowed discount amount.
- Discount Aggregated Amount Limit: total discount limit across all redemptions.

- Metadata: custom attribute fields added to the voucher.

</Accordion>

You can also export vouchers by going to a campaign and clicking the three-dot **⋮** menu > **Export to CSV**. This exports all vouchers, even if filters are applied.

### Export transactions
Expand Down Expand Up @@ -156,6 +203,36 @@ You can export redemptions from the main **Redemptions** tab or from a selected

Use filters to narrow down the results.

<Accordion title="Redemptions: Available export fields">

- ID: unique identifier of the redemption.
- Object: type of redeemed object.
- Date: date when the redemption was created.
- Voucher code: voucher code used in the redemption.
- Campaign: campaign assigned to the voucher.
- Promotion Tier: promotion tier used in the redemption.

- Customer ID: identifier of the assigned customer.
- Customer Source ID: external identifier of the customer.
- Customer Name: name of the customer assigned to the redemption.

- Tracking ID: identifier used to track the redemption event.

- Gift Amount: amount redeemed from the gift voucher.
- Loyalty Points: number of loyalty points used or earned.

- Result: result of the redemption request.
- Failure Code: error code returned for failed redemptions.
- Failure Message: error message returned for failed redemptions.

- Order ID: unique identifier of the order assigned to the redemption.
- Order Source ID: external identifier of the order.
- Order Amount: total order amount used in the redemption.

- Metadata: custom atrribute fields added to the redemption.

</Accordion>

<Tip>

To export redemptions for a specific voucher or vouchers, use the **Voucher code** filter.
Expand Down
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