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[OPE-167] Fix Slack reaction handler: refresh card and post confirmation after ack/resolve #99

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Merged
singret merged 1 commit into from
May 26, 2026
Merged

[OPE-167] Fix Slack reaction handler: refresh card and post confirmation after ack/resolve #99

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15 changes: 15 additions & 0 deletions backend/internal/services/slack_event_handler.go
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Original file line number Diff line number Diff line change
Expand Up @@ -1045,7 +1045,22 @@ func (h *SlackEventHandler) handleReactionAdded(ev *slackevents.ReactionAddedEve
"reaction", ev.Reaction,
"target_status", targetStatus,
"error", err)
return
}

// Refresh the incident card so the Slack message reflects the new status
if updated, err := h.incidentService.GetIncident(incident.ID, 0); err == nil {
h.refreshIncidentCard(updated)
}

// Post public confirmation so the whole team sees who acted
actionText := "acknowledged"
if targetStatus == models.IncidentStatusResolved {
actionText = "resolved"
}
_, _ = h.chatService.PostMessage(incident.SlackChannelID, Message{
Text: fmt.Sprintf("<@%s> %s INC-%d via reaction", ev.User, actionText, incident.IncidentNumber),
})
}

func (h *SlackEventHandler) postToThread(channelID, threadTS, text string) (string, error) {
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